General Data Protection Regulations (GDPR) & Polydron Ltd
To deliver our services, Polydron needs to collect personal data and this may be collected from a number of sources. Examples include:
Use of data
We will only use the data we collect and hold to provide our services. We will not sell or pass on information for commercial purposes. We do not make personal data public. We will treat your data fairly and legally.
Polydron has no reason to process children's data and will never knowingly do so.
There are only two cookies created by our ecommerce system:
The "PHPSESSID" cookie is required so that the site can recognise the same user clicking from page to page. Without it, every page would be treated as the first visit to the site, and anything added to the shopping basket would be instantly forgotten. Online shopping would, therefore, be impossible.
The "session" cookie is intended for the user's convenience, our system creates this with a copy of the initial session ID so that they can be classed as "returning" and the contents of their shopping basket will still be available. If the user signs in with an email address and password, these login details are are also saved so that they can remain logged in when returning (the password is encrypted). If the user signs out, their login details are removed from the cookie.
Any other cookies are created by 3rd party scripts such as Google Analytics.
Information from third parties
Polydron may collect information or data from third parties (e.g. distributors). The third party will hold the appropriate permission for this. This information will only be used to fulfil orders and for no other purpose.
Disclosing data to third parties
Polydron will only disclose data to third parties for a limited number of reasons:
If you are ordering from outside of the European Economic Area we will need to share your data with third parties for us to be able to fulfil your order. We will ensure that any information is secure and processed in accordance with data protections laws.
Polydron will retain data securely, ensuring the IT infrastructure is covered by appropriate hardware and software maintenance and support.
We will not hold your data for any longer than is necessary and only for its defined purpose. We hold a full data retention schedule to comply with the principles of the GDPR.
The rights of individuals
Individuals have rights within the GDPR and Polydron is committed to complying with those rights:
If there is a breach of personal data Polydron will comply with the duties set down in the GDPR, informing the Information Commissioners Office when necessary. Where feasible, we will honour our obligations within 72 hours of becoming aware of the breach.
Should the breach be likely to result in a high risk of adversely affecting individuals' rights and freedoms, Polydron will also inform those individuals without undue delay.
If you believe that we have not met our promises to you, you have the right to complain to the Information Commissioner's Office. Further information, including contact details, is available at ico.org.uk.
Date of Policy: 31st May 2018. Next review date May 2019.
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